The Future of Hospitality: Leveraging Location to Drive Revenue

Posted by Jody Shaffer on 6/19/18 9:00 AM

The hospitality industry is ripe for innovation, and location-aware IoT technologies will be a driving force in helping hotels, resorts, and cruise lines to deliver exceptional guest experiences that increase revenue.

The hospitality industry has very specific goals - to recognize new revenue opportunities, to reduce costs, and to create seamless and personalized guest experiences. All of these can be achieved with a single foundational layer - digital maps.

Wayfinding, smart buildings, asset tracking, IoT projects - they all have one thing in common; they need a map to work. Indoor mapping and location technologies, such as Jibestream, create opportunities for hospitality professionals to delight guests, foster loyalty, and motivate spending. As reported by the Harvard Business Review, "customers who had the best past experiences spend 140% more compared to those who had the poorest past experience". 

Hospitality professionals have a lot to gain from merging business data with indoor maps. This infographic highlights some of the ways indoor maps can elevate guest experiences and drive location based revenue.

Helping hospitality professionals drive location based revenue with Jibestream infographic

Download Infographic (PDF)

 

Tweetable Quotes Twitter-icon

45% of hotel guests report that being able to select a specific room would improve their experience.Tweet This


Hotels that offer mobile room upgrade capabilities can increase annual revenue by up to 35%. - Tweet This
In hospitality, 87% of guests prefer to use smart devices to communicate with staff. - Tweet This

 

Learn more about how Jibestream's indoor mapping and positioning platform can help hospitality professionals deliver exceptional guest experiences that lead to increased revenue.

 

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Topics: Wayfinding, IoT, Digital mapping, indoor mapping, indoor intelligence, Asset Tracking, hospitality, guest experience

Jody Shaffer

Written by Jody Shaffer

Jody Shaffer is the Director of Marketing for Jibestream. Beyond her passion for marketing, Jody aspires to run a half marathon. She gets lots of practice chasing her two young daughters around the house.